- Standard Form of Agreement (71Kb PDF file)
- Acceptable Use Policy (75Kb PDF file)
- Privacy Protection Policy (137Kb PDF file)
- All three above documents (276Kb PDF file)
- VoIP Service Terms and Conditions (85Kb PDF file)
- Complaints
- Content Guidelines
Content Guidelines
This page will help to inform you of both your legal obligations as a content provider and what you can do as an end user if you encounter content which you feel is illegal in Australia. It also contains some tips for helping kids to get the most out of the Internet.
Content ProviderAs a content provider the responsibility to both provide lawful content and to remove unlawful content rests with you. For help in determining what content is lawful in Australia please visit the ABA and IIA web sites.
End UserAs an end user, if you see content which is illegal in Australia and hosted in Australia (the ABA cannot enforce Australia's content laws overseas) you can report this to the ABA using a form on their web site at http://www.aba.gov.au/.
KidsIf you're looking for ways to filter what your children can view when they're on the internet, you could try using some filter software. This generally costs money and is not a foolproof system. Filter systems always let content through that they are designed to block, and/or block content which they shouldn't. However they are an option.
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